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Delivery and Returns

Looking to place an order or return something? You're in the right place. We ship worldwide, and if your country isn't listed below - contact us and we'll confirm the cost. We ship items in small package, so it fits through through your door or in to your mailbox.

Delivery

All orders ship worldwide from our bases in the UK and France.

  • United Kingdom (3-5 days):Free Delivery on orders over £20, £1.45 on orders below.
  • European Union, Switzerland (2-3 days):Free Shipping on orders over £30/30€, £1.95/2.25€ on orders below.
  • United States (7-10 days): £1.95
  • Australia/New Zealand (7-10 days): £1.95

Returns

If you aren't happy with your hats for any reason then firstly - we're really sorry. You've got 100 days from date of delivery to return any item to us in new condition. Please email us and we'll send you a shipping label. Return shipping is your responsibility, unless it's the fault of a product - in which case we will cover the shipping cost.

Guarantee 

Everything you purchase from Full Tuck comes with a 3 year warranty against manufacturing defects. If you have an issue, please contact us using the form on our website. We also offer a crash replacement scheme, if you happen to damage your hat during an incident - get well, then contact us and we'll make it right. 

If you have any issue at all, even if you think it's your fault - please get in contact with us, as we're always trying to learn and understand how to make our hats even better.

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